ARMOR Slipcovers – Refund & Return Policy
Last updated: March 2026
This Refund Policy explains how returns, exchanges, and refunds are handled for purchases made from ARMOR Slipcovers (“we,” “our,” “us”). By placing an order on our website, you agree to the terms outlined below.
- Eligibility for Returns
We offer a 365‑day return window on eligible products. To qualify for a return:
- Items must be unused, unwashed, and in original condition.
- Items must include all original packaging and accessories.
- Proof of purchase is required (order number, receipt, or confirmation email).
Products showing signs of wear, damage, or alteration may not be eligible for a refund.
- Non‑Returnable Items
Certain items cannot be returned unless they arrive defective or damaged:
- Custom screen‑printed or embroidered products
- Items with personalized logos, artwork, or modifications
- Clearance or final‑sale items (if applicable)
If a custom item arrives with a manufacturing defect, we will repair, replace, or refund it after reviewing the issue.
- How to Start a Return
To initiate a return, contact us at info@armor-slipcovers.com with:
- Your order number
- The item(s) you wish to return
- The reason for the return
- Photos if the item is damaged or defective
We will provide return instructions and, when applicable, a return shipping label.
- Return Shipping
- For defective or incorrect items, we cover return shipping costs.
- For all other returns (such as change of mind), customers may be responsible for return shipping.
- Returned items must be shipped using a trackable method.
- Refunds
Once your return is received and inspected:
- Approved refunds are issued to the original payment method.
- Refunds typically process within 5–10 business days, depending on your bank or payment provider.
- Shipping fees (if any) are non‑refundable unless the return is due to our error.
If a return is rejected due to condition issues, we will notify you and may return the item at your request.
- Exchanges
We offer exchanges for:
- Wrong size
- Wrong item received
- Defective or damaged products
Exchanges are subject to product availability. If the requested item is unavailable, a refund or store credit may be offered.
- Damaged or Defective Items
If your order arrives damaged or defective:
- Contact us within 14 days of delivery.
- Provide photos of the issue and packaging.
We will repair, replace, or refund the item depending on the situation.
- Cancellations
Orders may be canceled before they are shipped. Once an order has shipped, it must be processed as a return.
Custom orders cannot be canceled once production has begun.
- Warranty‑Related Claims
Some products include a premium warranty of up to one year covering defects in materials or workmanship. Warranty claims may require:
- Proof of purchase
- Photos of the defect
- Description of how the product was used
Warranty coverage does not include normal wear and tear or misuse.
- Contact Us
For questions about returns, refunds, or exchanges, contact:
ARMOR Slipcovers / Baron Products
1045 NE Industrial Blvd
Jensen Beach, FL 34957
Email: info@armor-slipcovers.com
Phone: (619) 786‑6455
